Mark Anderson
The UK has a thriving startup scene with many innovative companies breaking new ground in the customer service industry. These companies are dousing the flames of outdated approaches and are reinventing the customer service wheel. From reimagining property ownership to enhancing connectivity with revolutionary solutions; these startups are setting a new accustomed trend for exceptional customer service. Here, we explore UK startups that have taken flight as of 2020 and lead the way with unparalleled dedication in serving and prioritizing their customers.
Each company in the list below has carved out a niche for themselves and are making strides in turning customer interaction into a captivating experience. Located in the heart of the UK, these companies are painting a fascinating scene of seamless integration of cutting-edge technology and excellent service ethos. They understand that in this day and age, customer service isn’t just answering queries anymore. It’s about transforming the entire customer journey into an unforgettable one that sets them apart from their competitors.
The companies may vary enormously in their domains and product offerings, but they share a common core trait—a commitment to delivering exceptional customer experiences. Demonstrating a profound sense of customer empathy, these companies are pushing the boundaries with extended reach and amplified customer engagement. Let’s dive deeper into the profiles of these standout companies and explore their unique offerings.
Fractal Homes
Fractal Homes is a Kent-based startup operating in the customer service and real estate industries. Their innovative idea revolves around making second home ownership more viable and affordable by dividing properties into eight equal parts, to lower the associated costs. This revolutionary approach not only reduces the financial burden for customers but also eliminates the headaches of property management. Learn more about Fractal Homes here.
Giganet
Giganet, based in Fareham, Hampshire, is a noteworthy addition in the field of Internet of Things and customer service. Co-founded by Andrew Skipsey, Giganet’s unique value proposition lies in their provision of connectivity solutions par excellence. Their commitment to unparalleled customer service sets them apart in a highly competitive market. Explore more about Giganet here.
Anvex Education
Based in London, Anvex Education, founded by Raluca Diana Papuc, provides an e-learning platform connecting tutors and students at any proficiency level. They offer a variety of services provided by verified partners including English language tutoring, personal life coaching, investment advisory and more. You can find more about Anvex Education on their LinkedIn page.
The Boys Who Sew
London-based startup, The Boys Who Sew is redefining the customer service in the handmade textiles industry. They provide a complete service experience, including measuring, making, and installing products like curtains, blinds, cushions, tracks and poles, and upholstery. Been intrigued? Find out more about The Boys Who Sew here.
Malaberg
Founded by Karolis Skripka, Malaberg based in London, is making a name in the field of advertising, brand marketing, and customer service. They offer comprehensive brand development services, making products accessible to market. Discover more about what Malaberg has to offer on their LinkedIn profile.
Springo
Located in Cardiff, Springo is leveraging the power of guest WiFi to enhance your customer experience and supercharge your business in the customer service and internet industry. They employ cutting-edge technological solutions to create engaging and personalized experiences. Further information about Springo can be found on their LinkedIn page.
Sterlinx Global
Sterlinx Global, located in Liverpool, is an e-commerce focused start-up co-founded by Ariful Islam and Raj Ali. Specialising in assisting eCommerce sellers with their accounting and VAT compliance within the UK and across many European countries. You can explore more about Sterlinx Global on their LinkedIn page.
True Wills
Milton Keynes based start-up, True Wills is revolutionising the customer service in the legal sector. They have digitised Islamic will writing, simplifying the process. Their focus on excellent customer service and always being available for advice truly sets them apart from the others. Learn more about True Wills on their LinkedIn profile.
ProConveyancing
ProConveyancing, founded by Gary Roy Markham, is a Bromborough based legal firm excelling in customer service by focusing on quality communication. They offer quality conveyancing services to help buy, sell, transfer, and remortgage properties. More about ProConveyancing can be found on their LinkedIn page.
Vanestum Consulting
Based in Croydon, Vanestum Consulting offers a wide range of services including consulting, IT, customer service, content and software development. Detailed information about Vanestum Consulting can be found on their LinkedIn profile.
Geeks Guard
Located in London, Geeks Guard specializes in hardware, information services, and IT customer service. They deliver top-notch technical support to clients across multiple domains. They are advancing the customer service industry with their expertise and innovative solutions. Check out Geeks guard on their LinkedIn page for more information.
