Marcus Richards
Our mission
To deliver dynamic solutions with expertise and exceptional service.
Our vision
To be one of the leading and preferred network providers by embracing agility and a culture of innovation in a fast-changing market.
Tell us about yourself?
I’ve been in the Telecom Sales industry for over 17 years and has been a trusted advisor to corporate companies around the world in creating efficient and reliable networks in Africa and Europe from Satellite connectivity to Fibre Connectivity.
I love creating reliable local and global network solutions for enterprise clients and creating a new partner/friend to enjoy the journey with and watch the companies grow to there fullest potential.
The Grass might not be greener on the other side but as long as the soil is good anything can be looked after and grow into something
If you could go back in time a year or two, what piece of advice would you give yourself?
Starting a company in the middle of a pandemic is not the easiest thing to do especially the fact that I left South Africa in 2020 leaving my kids and wife behind for 8 months to start a new life for them and myself (Being a British Citizen).
Having the support of Family members in the UK and role models to help with the Journey has helped and is still helping me.
My advice would be never to forget about where you come from as that’s allowed the path to where you are going. Things will be tough but its all about the support and determination one has
What problem does your business solve?
We offer a unique approach to delivering connectivity to our clients. Our top priority is to offer affordable and sensible solutions backed by a highly skilled and professional support team.
Stem Connect is well known in the enterprise space for managed connectivity solutions and fail proof service level agreements.
The Stem Connect network boasts an impressive presence across the UK along with multiple international fibre routes and multiple global peering POPS.
Our fibre, POPS and data centre peering points give us a highly resilient network with multiple fail-overs and shortest path routing, with low latency.
This enables our customers to run real time applications that exceed expectations. Our guarantees are backed by comprehensive service level agreements.
What is the inspiration behind your business?
The Growth if international clients that are investing in South Africa to Uk and UK to South Africa as well as Europe and require a secure and reliable partner to assist them with there connectivity that they can trust.
We assist our wholesale partners with a full 24/7 Support team and Project Management team which allows them to invest their money in the growth of their own company
What is your magic sauce?
We focus specifically on enterprise and business clients delivering dedicated business solutions and ultra reliable service.
What is the plan for the next 5 years? What do you want to achieve?
In the next 5 years Stem connect would like to open another 5 offices in different countries such as Europe and the USA
What is the biggest challenge you’ve faced so far?
As a new company our biggest challenge has been keeping up with the all the price drops in connectivity and passing it on to our New Clients and Wholesale Partners so that all can benefit
How do people get involved/buy into your vision?
We would like to assist more IT and Telecom partners in our wholesale programs as well as assist new enterprise clients with there connectivity journey.
You can contact us at [email protected] or go to your website which www.stemconnect.net
